Refund policy
Return Policy
Edison Golf's 100% Risk Free Trial
{Sorry, but we cannot support our 100% Risk Free Trial on Edison wedges built on special-order shafts.}
Please realize it takes more than a range session or two to appreciate "The EDISON Difference". Also understand we are not in the “miracles” business; but it should not take long for you to see the improved forgiveness of your slight misses and the improved accuracy and spin on all your scoring range shots.
We encourage you to hit all kinds of shots, from full swing approaches . . . to those troubling mid-range "in-betweeners" to greenside recoveries of all types. You'll see we've done something very different from the 'tour design' wedges you've always played or any of the so-called "game improvement" models.
Have fun experimenting to appreciate the versatility of the patented “Koehler Sole”. Combining a high bounce and low bounce into the same club gives a different feel through the turf, but you will quickly come to appreciate how it handles both tight and soft lies with ease. Like with any other wedge, if you want a bit more bounce for a particular shot, just open the face a bit.
All we ask is that your returned wedge only reflect reasonable wear from a few rounds of use. The EDISON 2.0 wedges are precision-forged of soft carbon steel to provide unmatched feel, but that also makes them susceptible to "bag chatter" or other damage. Please take care to protect your wedge(s) from any damage caused by other clubs in the bag. And should you return your EDISON 2.0 wedge, we ask that you protect them in return shipping with the original packing poly bag and good cushioning.
** Should excessive damage be observed on any returned wedge, you may not receive a full 100% refund of your purchase price.
To make a return request, please call 800-933-4395 for a Return Authorization.
Refunds (if applicable)
The Edison 100% Risk Free Trial applies to only the first wedge purchased, and only on wedges built on Edison's standard selection of shafts. If you purchase a full set, only one wedge is eligible for a return/refund. Your refund will reflect a "usage fee" if more than one wedge was put into play.
We reserve the right to reduce any refund should the returned wedge show wear or damage beyond what is reasonably for a month of use.
We cannot guarantee performance or authorize refunds for wedges built on non-standard shafts. Wedges returned ordered with non-standard grips will only qualify for a refund of the base price of the Edison wedge, less a $15 charge for regripping with an Edison standard grip.
We cannot accept returns/refunds on purchases of heads only, unless the head is in completely unused condition.
If you alter the Edison wedge in any way -- i.e. replacing grips, altering shaft length, etc., any refund of your purchase price will be reduced appropriately.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Any authorized refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within five working days of receipt.
Late or missing refunds (if applicable)
If you haven’t received a refund in a reasonable time, contact your bank or credit card issuer, as processing times can vary before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Info@EdisonWedges.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@EdisonWedges.com and we will reply with return instructions.
Shipping
You will be responsible for paying for shipping costs for returning your item. Please understand that the most cost-effective shipper of golf clubs is UPS, as the postal service has a significant upcharge on over-length packages.
We also strongly recommend that you purchase shipping insurance, as a product damaged by the shipping or not received at all will prevent us from making a prompt refund.